CRC will meet with your training department as needed, to develop a program aimed toward improved performance. Assessments and training recommendations are made in collaboration with your training team.

Critical Reliability Focus on Excellence


Training is delivered in a wide range of methods and venues:

  • Classroom – typical CRM Initial training is planned for from one to two full days, depending upon the audience
  • Boardroom – Training can be customized to fit the needs and limitations of the management team.
  • Online – Several online versions of our CRM training is available. Click on the links below to view our online offerings through


Patrick Mendenhall is based in Seattle, Washington flying the Airbus A-330 for a major US international airline. Patrick began flying at age sixteen. He graduated from the University of Washington with a Bachelor of Science in Aeronautics and Astronautics in 1980 and he worked for Boeing as a flight test engineer prior to joining the navy in 1981.

Patrick is considered a subject matter expert on Human Factors, Crew Resource Management, Threat and Error Management and Risk Management and lectures to audiences throughout the world on these topics as they pertain to High Reliability and Critical Outcome industries.