Patrick Mendenhall is based in Seattle, Washington flying the Airbus A-330 for a major US international airline. Patrick began flying at age sixteen. He graduated from the University of Washington with a Bachelor of Science in Aeronautics and Astronautics in 1980 and he worked for Boeing as a flight test engineer prior to joining the navy in 1981.
He spent eight years on active duty as navy fighter pilot and retired from the naval reserves. His duties included several leadership and management positions including a tour as an operational test pilot at VX-5 in China Lake, California. There, he was involved in various aspects of tactical and operational test and evaluation with an emphasis on human factors integration. It was here that he was first introduced to Crew Resource Management as it relates to human factors issues.
Patrick joined Northwest Airlines in 1989 where his flying experience has concentrated on International, wide body operations. He is type-rated on the Airbus A-330 and has accumulated over 13,000 hours of flight time.
Patrick is considered a subject matter expert on Human Factors, Crew Resource Management, Threat and Error Management and Risk Management and lectures to audiences throughout the world on these topics as they pertain to High Reliability and Critical Outcome industries.
He has recently completed three years of work as the co-author of a book entitled, "Beyond the Checlist: What Else Healthcare Can Learn from Aviation Teamwork and Safety." Written with renowned journalist Suzanne Gordon and medical educator Bonnie O'Connor, PhD, this work provides valuable insight into how and why the aviation safety model has been so successful and how these lessons can - and should - be applied to healthcare.