How a Retailer has Adapted HRO Principles with Great Results

My wife and I recently downsized to a brand spanking new condo.  Along with fresh paint and a few other personal touches, purchasing new window treatments was high on our list of move-in priorities.  After diligent consumer research (and yes, influenced by a fairly intense advertising campaign), we chose Blinds.com to deal with that task.  […]

Breaking News: Nothing New to Report!

In its May, 2013 issue, Consumer Reports (CR) tells us that “Safety still lags in U.S. hospitals – our ratings show most hospitals need to improve.”  The good news in the article is that more hospitals are reporting their errors (such as hospital acquired infections, readmission & complication rates and overuse of certain procedures). Without […]

Meet Risk Management Consultant Patrick Mendenhall

Recent Interview with Blogger Marguerite Giguere What is your background in aviation? I started flying when I was 16 and got my private license at 19. I majored in Aerospace Engineering at the University of Washington, worked for Boeing in flight testing then went into the navy to fly fighters. I was active duty for […]